Here at Kettle's Boiled we pride ourselves on providing a great service for our customers, and we know that you want your items quick. Nearly all orders are shipped the same day that we receive them and certainly no later than the next working day. Also if you need something quick, then tell us, and we will make sure we get it to you as fast as we can. Our record - although we can't guarantee this for everyone sorry - is just 7 minutes from order to handing over the parcel!
Most of our smaller orders - for example up to and including one hundred tea bags - are sent out in large padded envelopes or large letter sized boxes, to make significant savings on postage. Without doing this we would have to ship all orders as small parcels, which would increase the cost to our customers. If you specifically need your item boxed - most Twinings tea bags come in boxes of twenty or fifty - then this can be arranged, though we do have to make an additional charge to cover the postage.
We send all our smaller items that will classify as a letter, large letter or small parcel under 2kg using Royal Mail first class, unless specified otherwise. In fairness, even second class can arrive the next working day. In order to offer you the best price possible, anything that is heavier than 2kg - generally orders for large quantities of sugar, or for sauces and spreads - is sent using myHermes. This again, in most cases, we have found to arrive the next working day, though they state to allow up to five working days for delivery to the outer reaches of the UK. Remember, if you need something quick, tell us - we will sort it.
We can - and indeed do - also send our items around the world, please contact for a quote. We don't make any money on postage charges and will only charge you what it costs us to get the items to you.